Refund policy

RETURNS, REFUNDS AND SIZE EXCHANGES

Need help? Email shoplittlefixation@gmail.com with your order number before sending a return.

Returns for a refund

Request a return within 3 calendar days of delivery. Items must be unworn, unwashed, unaltered and complete, with original tags attached. A brief indoor try-on is fine. Costumes worn to a party or event, or returned with makeup, fake blood, stains, odors or damage caused after delivery, are not eligible for a change-of-mind or fit return.

You pay return postage. Original shipping charges are not refundable for ordinary fit or change-of-mind returns. We do not charge a restocking fee or retroactively charge for shipping that was free on your original order.

Contact us for return instructions and send the return within 7 calendar days after we provide them. Use tracked shipping and keep your receipt. Do not send an item to our mailing address without return instructions.

$10 size exchanges

Request one size exchange per costume within 7 calendar days of delivery. The same unworn, unwashed and original-tag requirements apply. Check the product-specific size guide before ordering.

For addresses served by USPS domestic services, the $10 total includes your return label and standard replacement shipping. There is no additional exchange handling fee. Contact us first to confirm the replacement size and arrange the label. Send the return within 7 calendar days after receiving your label. We dispatch the replacement after receiving and checking the original item.

Exchanges are for a different size of the same costume and depend on stock. Arrival before a particular event is not guaranteed. International exchange postage, where international orders are available, is quoted separately before you proceed; the $10 domestic offer does not apply.

If your requested size is unavailable, you may choose another available size or return the eligible costume for a merchandise refund. For this stock-related refund, you pay return postage only. If you already paid the $10 exchange fee, we refund any portion exceeding the actual return-label cost; no replacement-postage charge is retained.

Accessories

Opened or used temporary tattoos, fake blood and makeup are not eligible for change-of-mind returns. Unused accessories with intact seals and original packaging follow the ordinary 3-day return-request window. Size exchanges apply to clothing only.

Wrong, damaged or defective items

Email us promptly with your order number and a description of the problem, including photos where possible. We will arrange an appropriate replacement or refund and cover any required return or replacement postage. The $10 exchange fee and ordinary fit-return restrictions do not apply to our errors, defective goods or rights provided by applicable law.

Refund processing

Refunds go to the original payment method. We process approved ordinary return refunds within 7 business days of receiving and inspecting the return. Your payment provider may take additional time to post the credit. Refunds legally required sooner are processed within the applicable deadline.

Refunds reflect the price actually paid for each returned item after discounts. We do not retroactively remove a bundle discount from items you keep. Shipping charges are refunded where required by law or as part of resolving our error.

Cancellations

You may cancel for a full refund before your order ships. Email shoplittlefixation@gmail.com with your order number and cancellation request. Once the order ships, the return and exchange terms apply.

If we cannot meet the applicable shipment timeframe, we will notify you and provide the required choice to accept a delay or cancel the unshipped merchandise for a prompt refund. This policy does not limit your statutory rights.